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Google Rating

4.9

Based on 346 reviews

Speedy Hot Water Services

4.9

Lori Kersten

00:56 11 Jul 26

⭐⭐⭐⭐⭐ What a legend! Absolute Lifesaver! Exceptional Sunday Service from MattI was due to travel for a week and had people coming to look after my dog. On Sunday morning, having finished all my chores and looking forward to a restful day, I went to jump in the shower only to find zero hot water. Being a Sunday, I knew finding help wouldn't be easy.After making a few calls, Matt from Speedy Hot Water called me back. His years of experience and deep expertise were obvious from the start. He instantly recognised my existing system and diagnosed the issue over the phone with a few shared photos via text and sharing technical insights like a seasoned professional made me realise he was the right person. Knowing the old system was seven years old, poor quality, and prone to failure, we discussed the best path forward. It didn't take long and we agreed that installing a brand-new system and relocating it to another location was ultimately the best long-term solution.Unbelievably, Matt agreed to take no more bookings for the day and scheduled me in for later that afternoon. True to his word, he turned up right on time and got straight to work. He efficiently drilled through walls to reroute lines, installed a new outdoor power point, and expertly manoeuvred the new unit into place. He worked tirelessly and happily, bending pipes with precision and double-checking every connection to ensure a flawless install.By the time he finished, it was dark and he had been working hard for over four hours. Thanks to his incredible effort and the quality system, I also got to take a hot shower, pack my bag, and finally relax after an intense morning. I am so incredibly grateful not just for his willingness to sacrifice his Sunday evening, but for the pure professionalism and high-level skill he brought to the job. It is so rare to find a tradesman this committed to his craft and his customers.To top it off, he explained all the benefits of the new system, which is highly energy efficient, would reduce running costs and his pricing for a Sunday was very reasonable. I highly recommend Matt—if you are lucky enough to secure a true expert like him for your job, you won't be disappointed!Loving the hot hot showers Matt! Thanks so much. Lori

S & C Harrison

04:41 08 Jul 26

Matt was amazing from start to finish when we needed to replace our hot water heat pump. Incredible service, advice and overall lovely person to deal with. Will definitely use Speedy for all future hot water needs.

Ron Tingey

05:56 02 Jul 26

Big thank you to Matt who facilitated a warranty claim on my EvoHeat hot water pump . He contacted the manufacturer's head office which resulted in an inspection and a speedy repair. He did more than I expected. Thank you

Sue Goode

02:19 30 Jun 26

First time with Speedy Hot Water and I have no hesitation giving a 5 star recommendation. Matt went above and beyond with advice. Supply and installation were efficient and seamless even though there were all sorts of problems to be resolved with the old plumbing and electricals. Thanks Matt and James!

Faye Delahant

04:00 26 Jun 26

Thank you max. He was speedy to answer my call and also my messages. And the problem was fixed cheers faye

mohan krishnan

11:20 25 Jun 26

We had some hot water issues and Matt came by at 8.30pm and fixed it.He was excellent, professional and just a great guy. Thanks Matt

Andres Quijada

22:54 23 Jun 26

I have used Speedy Hot Water services 3 times and I they have always gone beyond my expectations. The most recent job was the installation of a new hot water system (heat pump) and Matt and James did an excelente job. Communication was A1, quality was A1 and customer service was A1+. 100% recommended 👌

Kasey Turner

01:49 23 Jun 26

I have used speedy hot water several times and have always been impressed by the service . Matt was quick to diagnose that our evo hot water pump was fine but there were some changes that needed to be done to the electrical box. Matt was professional and knowledgeable and even came late in evening to get the job done. Highly recommend there service. Keep up the great customer service.

Savage Tech Australia

22:57 22 Jun 26

Really helpful, they installed the evo 270 new build 4 years ago. And still answered my concerns today with great customer service.

Angus MacDonald

08:27 22 Jun 26

Second time using Speedy Hot Water. Matt is great at being prompt, keeping you updated and giving the right advice. We have had two hot water systems installed by them. First one died due to a Gecko on the board frying the motor / electronics and on a Sunday I called them at 9am. Matt fit us in after two earlier jobs and by 5pm he had replaced the system with a 270-E. Will definitely be a repeat customer and recommending them to others. Thanks Matt!

Patrizia Schenone

02:54 18 Jun 26

We have engaged this company 3 times now for 3 different heat pump installations, we have also recommended them to friends and family member and they are also very satisfied. They are so quick, solutions-focused, reachable, responsive. I will keep engaging them if need another hot water solution

Troy Lockett

05:49 17 Jun 26

We recently had an EvoHeat EVO270-E installed by Matt from Speedy Hot Water, and the entire experience was excellent.Matt was able to complete the installation on the same day, which was a huge help. He was efficient, professional, and extremely knowledgeable. It was clear that he understood the EVO270-E very well and was able to answer all of our questions, explain the system’s operation, and ensure everything was set up correctly.The EVO270-E itself has been fantastic. It operates quietly, provides plenty of hot water, and gives us confidence that we’re reducing our electricity consumption compared with a conventional electric hot water system. The build quality appears excellent, and we’re very happy with the performance so far.Matt’s workmanship and attention to detail were first class, and the whole process from installation to commissioning was smooth and hassle-free.

Elaine Wicks

06:12 15 Jun 26

Just had Matt out to install evaheat 270. He was very professional, knowledgeable and courteous. Matt explained a lot for me regarding our solar system. I would recommend Speedy for any problems with hot water systems. Thanks Matt.

Jeff Fitzpatrick

23:32 02 Jun 26

I called Speedy Hot Water Services as my 12-year-old hot water heater died over the weekend that was originally supplied by Speedy (I am a return customer). I spoke to them at around 9am and by 10:15am Matt was here with great advice, a very nice new hot water heater and because it is an old property and the regulations have changed, he took the time to explain that we needed to move the system outside. It was all done very professionally and with good humour (always important hehe).I now have an awesome hot water system outside looking very neat, and all this extra space inside the laundry.Thank you so much Matt (and James)!!

Yaan Dalzell

04:54 21 May 26

Speedy service (true to their name). Competitive quote, no upselling pressure tactics, just good solid information about available options. Absolutely would recommend.

Tania Lauvao

06:07 15 Mar 26

I was really happy with the job Matt did installing our hot water system. He put a lot of thought and effort into running a new connection because the new system had to be relocated. Very impressed with the installation.

Guy B

14:12 27 Feb 26

Great service, great price and installed quick. I hopefully won't need a new system for a while but if I did I would be coming back here. I will be referring everyone to Speedy Hot Water.

Ellen Riddle

22:00 06 Feb 26

An excellent install by Matt. Was quick and Matt provided all the full setting up of our EVO270E Heat Pump. Excellent product knowledge and service from both Matt and John with the background work quoting etc.

Joshua Kerr

06:34 11 Jan 26

Matt came out and installed an Evo + wifi upgrade for us after i figured out our old "dumb" hot water system was draining the majority of our house battery within just a few hours of operation each evening. This new one can be scheduled through an app to stop drawing power entirely during peak hours and just generally uses a fraction of the power our old system was using. Instantly our daily hot water energy consumption has been cut by 90% and we have more hot water to show for it. On our energy app which shows real yime household energy consumption, our old system would shoot upr to 7+ KW h as soon as someone turned on a tap. This one I cant even see a change.And as a bonus, because this is a smart system, I can just set it to boost mode on my phone if we want to absolutely abuse the hot water for an evening with visitors all having hot showers, baths for the kids or whatever I feel like.But long story short, more efficient, smart hot water system = way lower power bills and if you get Matt out, he'll have it installed quick smart with no dramas.Cheers

Edward Cannock

05:42 10 Jan 26

John of Speedy Hot Water supplied latest Evoheat 150E technology at good price.Installation by Matt Sawyer was swift and 1st class.Connected and up and running within 2 hours, there was no problem Matt could not solve including difficult access. Installed in hottest possible location I now have a very efficient product. Thanks Guys

Nolan Bennett

23:47 05 Jan 26

Highly recommend Speedy Hot water services. They live up to their name.My service person was Matt, he was friendly and has a wealth of knowledge.He went beyond to get the job done.Thanks Speedy.

Stan Rosenberg

22:13 23 Dec 25

Woke up to hot water tank leaking lots of hot water on to garage floor. Rang two so called "local" plumbers who were unable to help. Called John at Speedy who explained our options clearly and was able to send Matt to install our new system (an EVO 150-1 Hot Water Heat Pump) within 4 hours of my call.Matt did a very professional job and efficiently explained the new system to me,Thanks Matt and John.

Aaron Phillips

06:42 30 Nov 25

Matt and John got me sorted with a new 270L EvoHeat pump within 24hrs on the weekend. All fitted on a Sunday!!! Great service and great product.

Julie Murray

07:19 21 Nov 25

Exceptional service from John. What an easy process - an instant quote on a Saturday and installed on the Sunday. An absolute pleasure to deal with such a professional.

Michael Halter (Mike)

23:00 20 Nov 25

Just had John and Matt from Speedy install a EvoHeat 270 to replace our 35 year old gas unit. Excellent service and a top quality install from two profesional tradies. Matt the sparky got the optional wifi link going with me and advised me on the best default settings for the heat pump based on my solar setup. I highly recomend Speedy if you are looking for a quality heat pump install.

Liam Kelly

03:03 07 Nov 25

The company name is what they do, speedy hot water. Our old hws packed it in this morning, Matt from speedy had us back up and running with a fully installed new system by lunchtime.

Mal Bentley

05:26 25 Sep 25

I had a fantastic experience with Speedy Hot Water after moving into my new home in Queensland. John (the Scotsman) was incredibly engaging and explained in simple, clear terms the advantages of upgrading to a new hot water system, which made the whole decision process very easy.Matt, who carried out the installation, was outstanding—efficient, professional, and even went above and beyond by fixing a couple of extra issues that weren’t part of the original job. The service was excellent from start to finish, and I couldn’t be happier with both the result and the professionalism of the team.Highly recommended!

Betty Jean Mankey

07:32 01 Aug 25

Fantastic job done. Professional services. Went out of his way to explain all the great features of the heat pump. Matt arrived within the hour and had hot water on for the night. Very pleased with the service. Thank you very much

Mark Webb

22:04 17 Jun 25

Very professional advice and service

Jason von Kanel

07:36 02 Jun 25

Speedy by name, speedy by nature! I received great advice, a solution that suits my needs and same day service. I thoroughly recommend them!

Michelle Rosenberg

05:44 26 May 25

Matt from Speedy arrived at my door this afternoon after another company failed to fix my hot water system this morning.I had hot water within the hour after Matt identified the problem quickly.He was professional and courteous with clear and definite communication, I instantly knew his experience would serve me well...super grateful Matt.

Rohan Huguenin

01:02 25 May 25

Thank you Matt and team for the efficient removal of an old solar hot water system. Your work today is much appreciated.

Susan Wylie

04:45 22 May 25

Exceptional Service!!Called Matt in the morning as we had no hot water.By the end of the day we had a new Eco 270-1 heat pump up & running.The old hot water cylinder was removed from inside the house and repositioned to the outside.Would highly recommend Matt. Fast worker & honest.Thanks again

Dale Johns

03:07 06 May 25

Can't thank Matt enough for coming out extremely fast at short notice. He had us up and running again with another system and fixed up all the problems with the previous install . Would definitely recommend

Malcolm Frazer

02:24 04 May 25

I needed an old hot water system removed from my roof. The two Matthews were punctual, polite and efficient. The job was done in an hour even though it was found that someone had mistakenly connected hot and cold services to the cold water supply. There was minimal fuss and mess in the removal. I would highly recommend their services.

John Petersen

07:29 01 May 25

Had the most wonderful experience most helpful and very patient and has great communication skill. I would recommend Speedie Hot Water to anyone very reliable.

Judy Grant

07:16 04 Apr 25

Thank you Greg for your fast, friendly, efficient service. Extremely pleased to have plumbing problem fixed within a few hours of initial contact. Fully informed from start to finish. Happy to recommend.

Damian Maguire

05:10 18 Mar 25

Fast, professional service. Arrived on time and had the job completed neatly with no fuss. Highly recommended.

Jean Rae

06:34 12 Mar 25

Excellent service, now have hot water thanks to Speedy Hot Water Services. Highly recommend this company.

Andrew Jagels

00:46 31 Dec 24

Hot water failed on 30 December, but was able to arrange like-for-like replacement the following day (31st).Francis the plumber arrived early(!) and completed the job by 8.30am. He was professional and polite. Hot water availability restored by 10am.Fantastic service and would recommend

Jo Heard

10:59 27 Nov 24

Speedy Hot Water Services is exactly that and more. We had recently moved into our new home when everything started to go south, the pool pump, the pontoon carpet and then told the gangway was needing urgent attention, $$$$$.Then, yep the Solar hot water tank was leaking resulting in cold water. Being new to the area and already experienced being ripped off on other services, I became somewhat nervous as to who to call.I called some local plumbers resulting in various excuses and exorbitant costs to put a new ground service in and do away with the Solarhart. Things were looking doubtful and still cold showers with a house full of visitors.So, I tried 1 more place, Speedy Hot Water Services and that's exactly what they were ! I first spoke to John, a lovely Scottish fella who then put one of his guys on the job. Shortly after I received a call from Matt saying he would be there in about 15 mins to quote and check the problem.Matt did not disappoint, he was very skilled both with knowledge and installation.He certainly was up with the latest technology of systems and the most economical.Matt was thorough in his work and went above and beyond his job description.He explained how best to use the unit, we ended up getting the best system on the market, an Evo 270-1The job was Speedy, professional and value for money, the service was second to none. So, thank you John and especially Matt for a job well done !!🌟🌟🌟🌟🌟Jo and John Heard

Kent Hughes

08:51 27 Nov 24

This company is fabulous. They were able to quote on replacement hot water system via email. All we had to do was provide a few photos. All other companies would not quote and some some companies even demanded a service payment before even arriving onsite. Refreshing to see such an honest company. This company arrived on a Sunday afternoon to replace our old system. Highly professional and our service person provided appropriate advice to solve any issues. They arrived on time and within 2 hours we had a new system that we could afford. We thank them for giving up their Sunday so that we could have hot water after 2 days without.The job was professional and all rubbish was removed. Excellent service. Quote was not varied so we knew before they commenced work what the costs would be. Thank you for a job well done!

Narine Robinson

04:01 19 Nov 24

Honestly, this Company stands out from the the rest! I called several Hot Water and Plumbing Companies and they either couldn't quote without coming out at a Fee which needed to be paid whether you accept the quote or not!..Or, they quote was based on a "but if" or "there maybe" then there is extra charges!..Well, feeling exhausted and overwhelmed I rang Speedy and spoke to John who merely asked for a photo then came to take a look and gave me a solid price with the options if I wanted and that was it!. No fuss No Call Out Fee, No Pressure.Within 30mins after he left it called him to book in the new hot water system.Within 24 hrs I had a new hot water system installed by Matt who might I say was AMAZING!! He was patient he was thorough and he was honest and explained to me the difference in the unit I chose opposed to what is currently the most efficient and economical System on the market, which I want with.Matt's installion was TOP quality from start to finish despite having problems with his foot!He soldiered on and left my place clean and tidy and giving me heaps of tips on how to save on power bills and also how to get more pressure from my TAPs - Thank you Matt you are a true gem in your line of work!

stacey

06:59 06 Nov 24

Thank you John, your hardwork today and your prices are much appreciated 👍

Rachel Huxley

07:34 04 Nov 24

Thank you for the amazing service! Matt arrived at our home within two hours of my call, despite having a long day in the sun with another customer. (This was after we were charged a call-out fee of $88 by a competitor (Fallon) who overpromised and under-delivered). We are completely satisfied with the customer service and professional advice we received.

Colin Wells

04:03 08 Sep 24

Exceptional Service. We called Speedy Hot Water after our old system died at about noon. Matt answered our call and said he would be with us in an hour which he was, and within a few hours he had removed our old system, fitted a new Eco 270-1 heat pump, and we had hot water again. Matt took time to explain the new system, and I cannot find fault with his work, or his helpfulness and knowledge. (PS. He does like a cup of green tea whist working.)

Rob Smith

10:28 26 Aug 24

Installed same afternoonGreat service and top quality workmanship from Matthew

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