Reviews

hot water system brands
Home » Reviews
Google Rating
4.8
Based on 102 reviews
×

Speedy Hot Water has an excellent record of providing great customer service throughout all areas of the Gold Coast and Brisbane.

Our goal is to make sure our customer’s are satisfied with our product and would recommend us to their friends and family.

Below are just some reviews our happy customers have left for us on Google.

The reviews shown below are genuine reviews of our hot water service submitted to Google.

Harmandeep Kaur Bhullar
Harmandeep Kaur Bhullar
03:32 08 May 21
Great people, Matthew from speedy hot water service helped me to fix the beeping noise coming from water heater system. He explained the instructions on phone and now it’s fixed. Thanks again for speedy service sounds same as your business name.
Sam Duemmer
Sam Duemmer
10:10 06 May 21
Fantastic service, new heat pump installed on the same day no fuss no dramas. Job done whilst I am still waiting on other companies to call me back, highly recommend !! Thanks Chris and Matt
Greg Held
Greg Held
05:07 30 Apr 21
I would just like to say a HUGE thank you to Matt for the great service. My hotwater system sprung a leak and I had to get a new one so I rang Matt on the morning of 29/04/21 to see what he could do. He sent John that day to fix the problem and by the afternoon it was all done. So thank you John for doing a great job. I would highly recommend them
Lynn Smith
Lynn Smith
02:52 30 Apr 21
Very pleased with Rob & Matt's professionalism. Very prompt, advice given & work completed on same day. The whole unit looks neat & tidy, water heated very quickly & old heat pump removed. Thank you very much!!
Graham Highett
Graham Highett
01:26 30 Apr 21
The team of Matt and Rob were great. Spoke to Matt Thursday afternoon about installing an EVO270 and before I was off the phone a time was organised to have the unit installed the next morning.Rob phoned in the morning to let me know that he was on his way and 10min later started on replacing my hot water system.They are very efficient friendly highly recommend Speedy hot water services.
Nicholas Rowe
Nicholas Rowe
10:07 29 Apr 21
Tanah Merah, EVOHEAT-270. Same day install 29/4/21Unplanned installation, realised at 7am my old system was in a bad way and needed replacing ASAP. Rang Matt at 8am, had never spoken before, very friendly, organised and professional. Replacing a Rheem 11 year old heat pump badly leaking, decide to go with the EVO-270 as its specs and reviews where unmatchable.Three hours later Rob arrives after calling me an hour before to let me know he's an hour away.Robs friendly manner, workmanship and all round quality installation is a real breath of fresh air to see that a small company still has some of those good old tradesmen ship qualities.The whole experience including the costs where all fantastic.Thankyou Speedy Hot Water, and I have all ready recommended you to some work colleges and friends this afternoon. Nice job.
dean reeves
dean reeves
23:28 27 Apr 21
Fantastic, professional and prompt service! This is the second time we have used Speedy Hot Water over the years and it's always been hassle free and painless. We rang Speedy Saturday of the ANZAC weekend and Matthew installed our new Evo 270 heat pump by lunchtime Monday. Thanks Matt you are very knowledgeable and are extremely efficient at your job. We are very impressed with our new Evo 270 heat pump as we had hot water within the hour before you left. 10/10 we highly recommend Speedy Hot Water Services and the Evo 270 heat pump.
Fran Satya
Fran Satya
04:38 18 Apr 21
Thank you Matt for excellent service and on time delivery. I called for service and within minutes got message back to arrange replacement of system the next day. Got old 340 litre Solahart system with EVO 270 installed within 4h. Place left very tidy after installation. Got my hot water to 43deg even before Matt left. Looking forward to seeing savings on my electricity bill.
GLENISTER HOMBSCH
GLENISTER HOMBSCH
01:15 17 Apr 21
Glen Hombsch32 Greenock Place Ferny GroveSeldom have I experienced such excellent service provided by Speedy Hotwater to my out of hours urgent call to replace my hot water pump and tank. John responded to my request for a quote on Sunday by advising that because of age of my then system (15 years), the most practical solution was to install an Evo270 to take advantage of new technology, together with providing the most efficient use of my solar system.The order was placed Monday morning and delivered and installed by Rob by 4 o'clock and hot water available by 6 p.m.I was most impressed by the professional service provided by both John and Rob and will have no hesitation in recommending Speedy Hotwater to my friends
Penny Duvall
Penny Duvall
00:59 17 Apr 21
I can highly recommend Speedy Hot Water.✅✅Matthew and John were very helpful and efficient with their work. Service was brilliant couldn’t asked for better, very knowledgeable and explained what was happening with my tank.If you are having any troubles with your hot water system give these guys a call, they are prompt and very easy to deal with. Job well done and I’m very happy, thank you 😊
Kenn Lydiard
Kenn Lydiard
07:41 09 Apr 21
Excellent service. Top tradies. Quality installation, easy to stay in contact with. Mum loves her new system. Recommended.
Barry Clark
Barry Clark
09:19 08 Apr 21
To John & Matthew from Speedy Hot Water Service who installed my Evo270 Hot water system this morning at my place in Capalaba, you guys were professional in all the work carried out and answered all my questions in relation to the Evo270.I have no problem in recommending Speedy Hot Water Service in the future to anybody I come in contact with requiring a Hot Water System.
Danny Gallagher
Danny Gallagher
02:58 03 Apr 21
Very impressed with the speedy response and excellent service. From no hot water to installed and functioning within a couple of hours. Matthew was a pleasure to deal with and made the whole experience a much more enjoyable one. Overall, highly recommend both Matthew and Speedy.
Kim White
Kim White
01:55 30 Mar 21
Excellent service, Chris was on time & really efficient & left no mess. Hot water system broke yesterday & new one installed today, I highly recommend Speedy Hot Water. Their quote was $80 cheaper than anyone else too! I also loved that Chris can take his beautiful dog, Shandy to work with him & she was no trouble at all & super friendly. Very happy customer!
Leyla Stanbridge
Leyla Stanbridge
06:44 26 Mar 21
We needed a hot water system urgently and it was fitted and installed within 24 hours. They even get rid of the old one! Brilliant job John and Rob. Thank you.
Jon Earey
Jon Earey
04:35 16 Mar 21
I’ve had some excellent tradies at my house since I’ve moved in but Speedy Hot Water Services have excelled all of them. From the time I called them Saturday morning and spoke with Matt, to the conclusion of the job Monday I’ve been overwhelmed with their customer service, excellent advice and thorough attention to detail. If you find yourself with a burst tank call them. I had installed an Evo270, a ‘game changer’ heat pump tank system that saves 80% in Queensland (75% elsewhere) of your hot water energy costs. For all technical details you can read all about it on line but it is voted Best Product 2019, 2020 and now 2021. You might think it’s expensive but do the sums. It will pay for itself quickly. This system uses 1kW of energy to produce 4kW of heat. Traditional systems use 1kW to generate 1kW of heat. It’s Smart systems means ‘touch pad’ control that controls when you want it to operate. Very compatible with your solar panel system as well with the potential to achieve zero running costs. It has a 5 year hot water heat pump warranty. You will be a fool not to .......... and in the Brisbane - Gold Coast area you would be a fool not to use Speedy Hot Water Services. Matt’s knowledge, technical skills and diligence are absolutely amazing. Sincere thanks to Matt, especially and John
Sharon Weibler
Sharon Weibler
09:30 15 Mar 21
Great service, professional and reliable. Called Speedy and they talked us through how to get our hot water on again until Monday. They came out Monday and fixed the problem quickly. Easy to deal with, great service, reliable. Highly recommended.
Claudia Slack
Claudia Slack
02:49 14 Mar 21
Quick, simple and easy! Matt and Rob worked quickly, easily and were friendly, effective communicators - were willing to go up and down the stairs of our old building to dispose of the broken hot water system and install a new one. Even managed to get into our building's main switchboard to make sure it was working - thank you guys! Excellent job!
Cheryl Sheehan
Cheryl Sheehan
04:16 10 Mar 21
We ordered a new hot water system first up in the morning and it was installed by 2.00pm. Tradesmen were efficient and professional.Great Service - Thanks
Simon Naish
Simon Naish
04:24 18 Feb 21
I rang late on Wednesday afternoon and the Evo270 was fitted and running by Thursday morning. These guys are aptly named! Every request was catered for. Highly recommended.
A D
A D
04:23 18 Feb 21
Fantastic, professional and prompt service! This is the second time I've used Speedy Hot Water over the years and it's always such a pleasure. I rang Speedy this morning and Matthew + Rob? (sorry) arrived promptly. I'm very impressed with their work, as they managed to get my Quantum Heat Pump working again. 10/10 would recommend.
Julie L
Julie L
22:21 15 Feb 21
Outstanding service from these guys. there is never a good time for hot water heater burst. It's an expensive mishap that requires immediate attention and these guys stepped up to the plate above and beyond the average service. Matthew went out of his way to ensure I had a range of solutions for every budget and was informative and worked late to provide it. The next day John came out and did the install. There were a few logistical issues but he went out of his way to sort them and in less than 24 hours the mishap was behind me and I felt pleased that I had been given the opportunity to choose from a good range of options. Highly recommend
Sarah Hands
Sarah Hands
09:34 04 Feb 21
Thanks to Matt for fitting us in the day that I called. Such a lovely guy and clearly has such an incredible skillset and experience in this trade. He genuinely has the customers best interest in mind.So glad I read the other reviews and called Speedy Hot Water.
Christine Foden
Christine Foden
04:31 30 Jan 21
Thanks to Matt for his prompt service late Friday afternoon when our hot water system had a leak. Couldn't ask for better service or a nicer guy! Highly recommended.
Ric Ambrosoli
Ric Ambrosoli
08:39 27 Jan 21
Great job by Matt and Rob of the EVO HEAT 270 on the same day that I gave the go ahead very professional, highly recommended
Alex Rawle
Alex Rawle
11:50 23 Jan 21
Matt and Kyle came round to install an Evo Pump Unit.Total gentlemen. Super professional. Can't say enough good things.The job done exceeded all expectations. The pipe work was second to none and they even re-routed the drip pipe to my drain to ensure no moisture build up, even though this unit was installed outside.I was properly informed on the unit in laymen terms.They were a pleasure to have.These are the guys for your next system.The Evo hasn't missed a beat.Quiet and hot.$3300 totally installed, as quoted No extra costs or feesLegends 🤠
Yogeeta Devi
Yogeeta Devi
07:31 31 Dec 20
Excellent service! Very impressed with our new tank.
Autumn Bell
Autumn Bell
21:55 28 Dec 20
Answered my call on a public holiday and was able to come to my home and replace the hot water system the same day. Communication was upfront and helpful in selecting a replacement system suitable to our home. The replacement system is Australian made which I really liked. The workman was very neat with his work and took all rubbish including the old system away. Thank you for your help and providing a great service.
Greg Adam
Greg Adam
09:46 15 Dec 20
Excellent Job "Matt" & "Rob". Thanks for the new Hot Water Cylinder
Regan Payne
Regan Payne
23:49 09 Nov 20
We had a hot water system repaired and couldn't be happier with the service and responsiveness. Highly recommend Speedy hot water services.
Greg Curtis-Flynn
Greg Curtis-Flynn
05:48 04 Nov 20
Our Heat pump failed, and another Company had quoted $5900 to replace it with another heat pump.Speedy's price for an EVO270 heat pump installed was over $2,000 less. John did a great job of installing the new system and vastly improved the previous plumbers spaghetti .There must have been more wrong than we thought with the old system as we no longer need to have the hot water tap on full to have a shower
michael cheers
michael cheers
07:57 28 Sep 20
My hot water system broke down after 15 years, I got hold of Speedy straight away and they attended same day and replaced with a new Heat Pump system. The installation was to a high standard and the guys were great to deal with, this is a great service.
Barbara Box
Barbara Box
01:28 27 Aug 20
Thanks boys job well done
Katherin Roca
Katherin Roca
03:31 26 Aug 20
Thank you Chris and Kyle for the amazing same day service and great price on the new hot water heat pump! 5 star service from the call to the installation. you guys are great!!
matt4x4goldcoast
matt4x4goldcoast
06:57 16 Aug 20
Speedy Hot Water is the Best Hot Company “Very Happy” thanks John, Chris, Rob and Kyle for an amazing job, Highly recommended +++++ replaced my Rheem water heater with an Evo Heat and my power bill has drop in price by more than half, thanks again for your great service
Paul Lagos
Paul Lagos
05:34 28 Jul 20
Prompt communication , efficient informative and great price.
Brett M
Brett M
22:50 05 May 20
John provided an excellent price/quote & Matt provided a quality and very 'speedy' install
karsten jensen
karsten jensen
01:58 04 Apr 20
We've just had our 30 odd year old electric hot water system replaced with a new stainless steel new one and were delighted that Speedy honoured an old quote from last year.The rather difficult installation in our apartment was carried out with terrific efficiency and professionalism by Matthew and Rob who kept us informed as they progressed so we could have some input. It was a pleasure to have them working in our home and we couldn't recommend them, or the company highly enough.Regards, Karsten.
Sylvia Seeto
Sylvia Seeto
03:42 17 Mar 20
Thank you very much to Matt Sawyer for a fantastic quick and tidy installation of our EVOHeat 270 and excellent service as well, all of which and whom I would highly recommend! Matt took great pride in his instal indeed. Thanks to John also for his very prompt attention. Instal was made within a day of contact. So very glad of our choice to use Speedy Hot Water Services. Very much appreciated.
Farshad Sarabi
Farshad Sarabi
09:29 23 Jan 20
Highly recommended!! I got messed around by Bunnings/dux for a week, I decided to call speedy hot water based on its great reviews. John picked up at 7:45am, and had someone out the next day to install my electric hot water system, they even took the old solar off my roof and took it away. Fantastic service John and thankyou to Chris who installed the system! Great work, I will recommend you to everyone I know. Very happy customer!!!
Brian Cilia
Brian Cilia
22:29 09 Jan 20
John and Chris did a great job. Called them late in the afternoon when my water heater died and they were there first thing the next morning installing a new heat pump style system. Even removed the old solar panels for me. Great service.
z xbn
z xbn
05:14 07 Jan 20
Very favourably impressed with Matthew Rob and Chris who installed a heat-pump hot water system for me, and took away the old Rheem unit. I found them courteous, perceptive and considerate, and technically conscientious. It is a huge relief to find a trades business that you feel you can trust to do a thorough job and who also deal with you honourably.
Shane Hopley
Shane Hopley
04:09 22 Dec 19
Rob and Matt- did a great job- fast efficient -even though it was a hot day. They had to move a few things around but looks great and tidy set-up. Hot water within a few hours and impressed with its simplicity and quietness (evoheat 270). Will write another review in a month or two once I have a new bill but love their work and no fuss attitude thanks boys- next beers on me.Shane
Ian Wallace
Ian Wallace
21:32 17 Dec 19
I can not speak highly enough of Matt and Rob who installed our new hot water system. They were very professional, took great pride in their work and were happy while doing it. Nothing was too much trouble. They were very careful, clean and particular during the whole procedure. I highly recommend these guys.
Mat
Mat
08:51 13 Dec 19
Had a new Evo heat hot water system installed today by Matt and Rob from Speedy hot water services, they installed the unit within 4 hours of my call and the level of professionalism by the boys was second to none. Excellent service, product advice and workmanship. Well done team.
Ivan Chang
Ivan Chang
11:48 26 Nov 19
After I contacted John from Speedy Hot Water Services to replace our almost 20 year old hot water heater/tank, he came the next day to replace it. I am very impress with such speedy service. He also spent around 3 hours to properly install it. I am also very happy with his attention to detail, including placing protection over the piping...etc. Plus his lovely smile and blue eyes complimented his friendly attitude, making the experience even more pleasant. I highly recommend them!
Lionel Pereira
Lionel Pereira
04:46 05 Nov 19
Noticed a lot of water on the garage floor in the morning. Called John at Speedy and the entire system was replaced within a few hours. Hot water by 3 pm. Excellent service. Highly recommended

Quote Request

Need a price? Complete the online enquiry form below or, for an instant response call us on 1800 722 458 – any time 24/7.