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Google Rating
4.9
Based on 179 reviews
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Speedy Hot Water has an excellent record of providing great customer service throughout all areas of the Gold Coast and Brisbane.

Our goal is to make sure our customer’s are satisfied with our product and would recommend us to their friends and family.

Below are just some reviews our happy customers have left for us on Google.

The reviews shown below are genuine reviews of our hot water service submitted to Google.

Kath Cotton
Kath Cotton
05:32 19 May 22
So impressed! Thankyou Matthew for your prompt and friendly service. Turned my disaster into a pleasant day and couldn't fault your workmanship. Thankyou again.
Carrie Markham
Carrie Markham
08:57 15 May 22
Awesome service from first contact with John who spoke us through the ins and outs of the evo 270 heat pump to suit our application. Come Sunday Matt arrived in terrible weather conditions and still managed to smile. Matt carried out the installation with fine detail taking pride in his work. On completion Matt ran us through the operations of our new system. Thank you John and Matt you were very professional from woah to go. Highly recommend these guys they did not disappoint.
Tamara Scott
Tamara Scott
08:56 10 May 22
Soon after ringing John, I received a call from Matthew. He arrived promptly and was friendly, informative and knowledgeable. Wonderful to have dealings with such a professional business.
Kym McKavanagh
Kym McKavanagh
09:00 06 May 22
Wow, great service. Rang just after midday with a problem solar hot water service. New system fully installed by Matthew and Rob that afternoon/evening on a Friday! Awesome guys, explained everything and had hot water before they left. They came, they installed and they cleaned up after themselves. Exceptional service, communication and work ethics. A huge thank you for the hot water!
Cathie L
Cathie L
07:17 06 May 22
Fantastic service from Speedy Hot Water! John was extremely helpful when I called about my hot water heater. Mathew arrived in less than an hour from my call and worked tirelessly to install our new water heater. Mathew's service was exceptional and efficient. He was very knowledgeable, courteous and helpful, and went above and beyond to resolve our hot water issue. Thank you Mathew and John, I would highly recommended you to anyone. 100% satisfied customer!
Adrian Wieser
Adrian Wieser
07:56 05 May 22
Lived up to their name. Great work Chris (and Shandy)!
BRISBANE NURSE BENNETT
BRISBANE NURSE BENNETT
01:46 14 Apr 22
EXCELLENT SERVICE and diagnostics for my hot water system situation. Mat, John and Raymond all were very professional and their knowledge and experience showed that they knew exactly what they were doing. My hot water system is now great and neatly installed and very efficient too. Thanks.
Ramon Doon
Ramon Doon
20:26 06 Apr 22
Matt was an absolute legend. Was very patient and took my hot water problems seriously. He made multiple phone calls and texts to me until the problem was solved. Very knowledgeable and was able to pin down the issue quickly. Highly recommend
Alison Adams
Alison Adams
02:44 03 Apr 22
We found ourselves between a rock and a hard place when our old water system decided to fail. The timing could not have been worse, less than 2 weeks until our wedding day and the arrival of guests imminently.. but we had our very own hero in the making..Matt from Speedy Hot Water services.. he may have been lacking a a Cape, but his smile and friendliness were at the time just the medicine we needed.. Thank you for being the hero of our story and to all who know or don't know this man and his team.. he delivered a high standard of service in a timely manner and has taken pride in the workmanship he supplied..thank you again from the bottom of our hearts.. our Hero for sure.. (EVO270 aka "Tyson")
Mick Unknown
Mick Unknown
03:06 31 Mar 22
John was extremely helpful over the phone, clearly he has a wealth of knowledge and from my experience & the other reviews these guys are great!
Michael Greig
Michael Greig
03:54 28 Mar 22
John was fantastic on the phone answered my questions and provided options for the type of system we needed for our family. The installation done by Matt and Adam was extremely professional and speedy.
Ben Rayner
Ben Rayner
02:46 27 Mar 22
Thanks to Matt, speedy hot water services replaced our old unit with a new in just a few hours. 🙏🤜🤛
Cilla “Cilla”
Cilla “Cilla”
01:22 27 Mar 22
Matt got in touch straight away to organise a replacement. He and Adam installed our new system the very next day while other companies were expecting us to wait up to a week without hot water. Matt recommended the EVO270 and we couldn’t be happier with its smart look and quick hot water supply. The tank was set up wonderfully too with the guys really tidying up this area of the garden where our horrid old system use to be. Excellent customer service.
Rich Kerr
Rich Kerr
07:00 25 Mar 22
Many thanks to John, Rob, and Matt. Super quick turnaround on booking and installing a new heat pump system. Install was quick and looks extremely well done. All of my questions were answered both before booking and during the install. Very happy with the new system, would definitely recommend! (Rob also cleaned up bits that the previous plumber left! Thanks mate)
MARK DREWETT
MARK DREWETT
01:30 04 Mar 22
Called this morning, Matt identified issue over the phone, came out and fixed within 2 hrs. Say no more.
Joanna Kung
Joanna Kung
11:40 03 Mar 22
Matt was professional and amazing, he immediately noticed the issue and helped me fix my hot water system. Very thankful for his service because it was very hard having no hot water for days. 10/10 would recommend!
Garry Dent
Garry Dent
00:55 03 Mar 22
Mathew is a good egg and I highly recommend him and this company, many thanks!
patricia gaynor
patricia gaynor
04:45 02 Mar 22
Mathew was great knew exactly my problem excellent service would recommend and also use again hot water on again
Phil Hatcher
Phil Hatcher
02:42 28 Feb 22
If you need great service these guys are the best, nothing it to much trouble and will go to the ends to fix your issues. Matt was very straight forward to deal with and the service cost was more then reasonable. I don't normally write reviews but more then happy to do so when you get great service and no fuss.
Jeremy Westell
Jeremy Westell
22:35 27 Feb 22
Matt great Job mate ! Had us back with hot water in minutes! We have found our hot water guy from now on. Great work, highly recommend
Gary Bullard
Gary Bullard
05:59 27 Feb 22
Very happy with the the very prompt and tidy install of the 190 litre heat pump unit. Matt and his team were very helpful ;answered all my questions ; were very courteous and obviously knew their product very well. l.am now looking forward to the power savings. Thanks to Matt , Chris and the rest of the team. Will be recommending your firm to friends thinking of upgrading their hot water system.
Michael Madlo
Michael Madlo
02:54 26 Feb 22
Matt was great on the phone, pointed me to a small, efficient product - what I was looking for - an Evo 150. I said yes and he immediately made a booking for later that morning.The installer, John, was quick and professional.Great turnaround, lovely team to deal with, no fuss. The hot water system is quiet and working well so far. 10/10 would recommend.
Cheryl Hembrow
Cheryl Hembrow
03:07 24 Feb 22
Highly recommend Speedy Hot Water Services! Matt, Chris and Raymond were amazing! Professional, efficient and friendly service. I called Speedy HW Services and 2.5hours later our new HWS was completely installed and working. Excellent installation, renowned quality HW systems, our systems has 10yr warranty and Speedy was the best price out of the 4 quotes I requested! You can't get better than that! Also, heavy rain and horrible weather did not stop them happily completing the job! So happy! Thankyou! Thankyou! Thankyou!
Justice Prevails
Justice Prevails
01:26 15 Feb 22
Professional service, Matt very helpful , saved the day for me at a budget price…Recommend highly 🎖
Alastair Duncan
Alastair Duncan
00:36 11 Feb 22
Matt was great. We had the Evo 270 installed with the minimum of fuss on the arranged day as promised. He was also avaible for any questons that I had after the installation. Very happy to recommend Speedy Hot Water Services.
Jon Grove
Jon Grove
10:10 03 Feb 22
Matt was awesome, our old water tank had failed and I had a new one within 24 hours, Matt answered all my questions and was very easy to deal with.
don jones
don jones
07:10 03 Feb 22
Speedy hot water installed my original electric system many years ago and did a fantastic job,I now upgraded my system to the evo270 to have that energy efficiently and they did a fantastic job once again.Many thanks to Matt, John, and Rob
Chris A
Chris A
09:29 31 Jan 22
My hot water service went on a weekend after calling others I got onto Matt. Matt was super helpful told me what I needed to do over the phone so I could have hot water till Monday.Monday Rob came out was full of insightful information. Had very good advice. For someone that hasn’t much knowledge of hot water systems both Matt and Rob provided me with information for future reference. Very highly recommend these guys. Couldn’t have better service.Thank you guys.
Emily Hamilton
Emily Hamilton
05:54 31 Jan 22
Matt & Adam were total legends installing the EVO 270 in a really difficult location! They were so helpful, friendly and fast (I called at 10am and the job was finished early afternoon).So happy with their service, the product and the helpful info provided in helping me select the right system. Thanks guys!
Lana P
Lana P
02:10 30 Jan 22
Where do I start. Matt is AMAZING.When my hot water system burst in my unit in another state I frantically searched for an emergency service. Mr Emergency ( who sent a Jim’s plumbing van) came out and quoted me over $7,500 to replace my system. An absolute price gouge if I ever saw one.I started searching online again and found Speedy Hot Water. Matt answered and I explained my predicament - he was so lovely, was able to quote me over the phone AND complete the job the next day on a Sunday for less than a third of the price those sharks at Mr Emergency/Jim’s Plumbing quoted.Matt was such a professional, so helpful and did such an amazing job.Word of advice… DO NOT call Mr Emergency or Jim’s Plumbing. Just because they rank high in paid Google search doesn’t mean they’re good.Call Matt at Speedy Hot Water! Highly recommend!
Meghan Meloni
Meghan Meloni
01:59 27 Jan 22
My gas hot water service stopped working on New Year's Day. Desperate to try and resolve it, I contacted Matthew from Speedy Hot Water. He ran through a bit of trouble shooting with me via sms and I managed to fix the issue and save myself a public holiday call out fee. The guy is a legend and will be the first person I call if I have any future issues with my hot water system.
Kaylene D
Kaylene D
05:45 21 Jan 22
Our gas hot water system packed it in this morning unexpectedly so I gave Speedy Hot Water a call. Matt was able to come out a couple of hours later. Fortunately, he had the required equipment on his truck to put a new system in within the same visit. Happy days! Thanks again Matt!
Maureen Fry
Maureen Fry
06:02 16 Jan 22
Matt from SHW can out today to solve our issues that 2 other companies were unable to fix.Very present young man and very knowledgeable gave us some good advice, thank you for coming out on a Sunday.Will definitely recommend this company to anybody in need of this service.Very reasonable prices was very surprised and pleased.
Karen Dayoc
Karen Dayoc
11:45 07 Jan 22
Emailed them yesterday morning as our hot water system broke. Matt called and said he would look at it to see what's wrong. Turns out, our system was very old and he suggested to try Evo270. In the afternoon, we already have hot water! Couldn't thank him enough for his excellent job! Thank you again, Matthew! Would definitely recommend you guys!
James W
James W
08:06 06 Jan 22
Great service. Old electrical hot water system finally packed it in on Sunday. Matt did an excellent job with installing a new unit that afternoon including relocating the new one with some tricky connections. Thanks!
Carol H
Carol H
05:40 05 Jan 22
Great efficient professional service from Matthew today. Had hot water up and running straight away, no fuss setup done and old tank removed. Very happy with his recommendation and installation work done on my Evo270. Highly recommend.
Bayden Frost
Bayden Frost
05:10 05 Jan 22
Rob and Matt are very prompt and professional with very competitive on there prices. The workmanship is top quality and Im extremely happy with the service.
Chris Mc G
Chris Mc G
21:49 04 Jan 22
We had trouble with our gas hot water today, so panic stations. Contacted Speedy Hot Water and Matt was available within moments to help us troubleshoot the issue. Hot water is working again and we have a plan to do some maintenance checks. When our Hot Water finally does go Ka-put, Speedy Hot Water is who we'll be contacting. Thanks Matt.
Rob Donaldson
Rob Donaldson
03:07 30 Dec 21
Matt and Raymond did a great job installing a new hot water system for us. Fast, friendly and professional. Even gave us some simple tips for maintaining our faucets etc. Legends
David Crawford
David Crawford
10:13 23 Dec 21
We were so lucky to have chosen Speedy Hot Water Services to Install our new "Evo270" Hot Water System. Chris, Matt and Raymond efficiently and effectively installed the system in one morning. Great team effort that "got us into hot water for Christmas". We will use Speedy in the future.
Bev Mcguinness
Bev Mcguinness
06:39 15 Dec 21
Fantastic service. Matt was very helpful, along with same day service. I highly recommend Speedy Hot Water
Colin Dench
Colin Dench
00:40 28 Nov 21
Fantastic service , rang John at 10 am on a Saturday & unit was installed this morning ( Sunday ) no extra charge for weekends . Great crew of blokes - would definitely use them again
Hazlan Hamid
Hazlan Hamid
21:10 18 Nov 21
No nonsense, direct and honest service from quoting to installation. John, Raymond and Matthew...well done. I now have a hot water installer that I would wholeheartedly recommend to friends and family.
Doc Ovenden
Doc Ovenden
21:12 15 Nov 21
Superb service from Matt, early morning call with faulty hot water system. Matt spoke me through some fault finding processes until the problem was identified and rectified, he was very patient and thorough in nutting out the issue. Very highly recommended. Thanks Matt
kel green
kel green
07:06 08 Nov 21
Matt and Raymond gave excellent service. They really cared about giving me the best information on hot water that suited my needs. They were amazing. I could not be a happier customer...especially since I didnt know anything about hot water systems. So helpful and greatful they were there to assist.
Scott Nind
Scott Nind
22:05 05 Nov 21
The service was prompt and professional. They went beyond my expectations and the result is great. Matt the technician did a fantastic job with advice and install. No hesitation in recommending these guys.
Lili Nind
Lili Nind
10:14 05 Nov 21
Margaret Beagrie
Margaret Beagrie
01:39 05 Nov 21
Thank you Matt for recommending the EVO Hot water advanced technology system. And a big Thank you to Rob for the amazing job of installing this massive unit. It looks like a somthing out a Star Wars space ship 🚀 Rob was totally professional and did a beautiful job with a cheerful personality and really knew how to problem solve to get the job done within hours of my old hot water system bursting its tank.THANK YOU BOTHMERRY CHRISTMAS 🎅 🎄 to everyone at Speedy Hot Water
Frieda Malone
Frieda Malone
09:06 04 Nov 21
After many inquiries to several people we rang Matt and he made total sense for us. He was fully booked and we were very desperate, so Matt came after his last job and installed our new system. Even though it was late he went through our house and checked every tap and repaired 2 so now we have hot water pressure in every room. We can't recommend Speedy Hot Water Services enough.
Michael Pulford
Michael Pulford
04:34 04 Nov 21
My old hot water tank burst and I rang Matt. He was very helpful and sent someone around the same day. Chris had a look and advised that I would save a huge amount by removing the old system upstairs and replacing the broken one with a new EVO 270, which only draws 900W. My existing heaters drew 7.2KW combined. They installed the new system and removed both the existing ones and Rob connected all the upstairs pipework to the new system downstairs. And they also replaced our spear pump which had also broken. They also restored normal flow to our bathroom taps, which wasn't part of their job. With the new system, I am confident my electricity bills will halve, which will pay for this new system in 2 years. Fantastic service, good guys, great price. I would highly recommend them to anyone, even to ring them up for advice, they will do the right thing. Thanks heaps Matt, Chris and Rob.

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