Reviews

hot water system brands
Home » Reviews
Google Rating
4.9
Based on 138 reviews
×

Speedy Hot Water has an excellent record of providing great customer service throughout all areas of the Gold Coast and Brisbane.

Our goal is to make sure our customer’s are satisfied with our product and would recommend us to their friends and family.

Below are just some reviews our happy customers have left for us on Google.

The reviews shown below are genuine reviews of our hot water service submitted to Google.

Colin Dench
Colin Dench
00:40 28 Nov 21
Fantastic service , rang John at 10 am on a Saturday & unit was installed this morning ( Sunday ) no extra charge for weekends . Great crew of blokes - would definitely use them again
Hazlan Hamid
Hazlan Hamid
21:10 18 Nov 21
No nonsense, direct and honest service from quoting to installation. John, Raymond and Matthew...well done. I now have a hot water installer that I would wholeheartedly recommend to friends and family.
Doc Ovenden
Doc Ovenden
21:12 15 Nov 21
Superb service from Matt, early morning call with faulty hot water system. Matt spoke me through some fault finding processes until the problem was identified and rectified, he was very patient and thorough in nutting out the issue. Very highly recommended. Thanks Matt
kel green
kel green
07:06 08 Nov 21
Matt and Raymond gave excellent service. They really cared about giving me the best information on hot water that suited my needs. They were amazing. I could not be a happier customer...especially since I didnt know anything about hot water systems. So helpful and greatful they were there to assist.
Scott Nind
Scott Nind
22:05 05 Nov 21
The service was prompt and professional. They went beyond my expectations and the result is great. Matt the technician did a fantastic job with advice and install. No hesitation in recommending these guys.
Lili Nind
Lili Nind
10:14 05 Nov 21
Margaret Beagrie
Margaret Beagrie
01:39 05 Nov 21
Thank you Matt for recommending the EVO Hot water advanced technology system. And a big Thank you to Rob for the amazing job of installing this massive unit. It looks like a somthing out a Star Wars space ship 🚀 Rob was totally professional and did a beautiful job with a cheerful personality and really knew how to problem solve to get the job done within hours of my old hot water system bursting its tank.THANK YOU BOTHMERRY CHRISTMAS 🎅 🎄 to everyone at Speedy Hot Water
Frieda Malone
Frieda Malone
09:06 04 Nov 21
After many inquiries to several people we rang Matt and he made total sense for us. He was fully booked and we were very desperate, so Matt came after his last job and installed our new system. Even though it was late he went through our house and checked every tap and repaired 2 so now we have hot water pressure in every room. We can't recommend Speedy Hot Water Services enough.
Michael Pulford
Michael Pulford
04:34 04 Nov 21
My old hot water tank burst and I rang Matt. He was very helpful and sent someone around the same day. Chris had a look and advised that I would save a huge amount by removing the old system upstairs and replacing the broken one with a new EVO 270, which only draws 900W. My existing heaters drew 7.2KW combined. They installed the new system and removed both the existing ones and Rob connected all the upstairs pipework to the new system downstairs. And they also replaced our spear pump which had also broken. They also restored normal flow to our bathroom taps, which wasn't part of their job. With the new system, I am confident my electricity bills will halve, which will pay for this new system in 2 years. Fantastic service, good guys, great price. I would highly recommend them to anyone, even to ring them up for advice, they will do the right thing. Thanks heaps Matt, Chris and Rob.
Warner Anderson
Warner Anderson
12:05 29 Sep 21
Highly recommend Matt, excellent service, our Quantum Heat Pump compressor burnt out and stopped working Friday night.Spoke with Matt Saturday morning, had a new EvoHeat system installed Sunday arvo!Matt’s advice was excellent he even told us how to handle the insurance claim which has been settled immediately.
Elizabeth Ward
Elizabeth Ward
23:23 27 Sep 21
What a great effort by Chris and Matt, Response to my problem with the demise of the HWS after 25 years to install a new system. They walked us through the installation and what to gain with the upgrade. Very pleased to recommend the company and installers.. Bill and Liz
Glen Hughes
Glen Hughes
00:07 27 Sep 21
Remarkable service from The Speedy Hot Water team! Matt attended to my service needs without delay and offered cost-effective advice and an immediate solution. His installation team Raymond and Chris, efficiently installed a new hot water system the same day within a couple of hours. Their standard of work was outstanding!
David smith
David smith
23:02 24 Sep 21
Highly recommend these guys, they did a great job working into the night to get it finished, they turned up the same day I called and nothing was to hard for them, they even checked my bill and set it to heat at the most economical time for us. Thanks guys.
Marisa Regano
Marisa Regano
10:03 20 Sep 21
We found Matthew, Rob and the team excellent. Very attentive, extremely knowledgeable and respectful. A special thank you to Rob for his meticulous attention to detail and top quality work. We called them this morning and Matt and team came out at lunchtime. The difficult job was done and done very well. Thanks so much guys!
Ann Carter
Ann Carter
07:10 19 Sep 21
Matt and Rob you be th are legends especially coming to do job on a Sunday with extremely short notice. I recommend Matt and Rob from Speedy Hot Water. They are great guys and do fantastic work.
秦剑
秦剑
07:49 17 Sep 21
Matt and his mate came the same day I sent my Hotwater system replacement enquire, get the job done in 2 hours. Just look at the workmanship, have never saw such beautiful work, I will call it art.Not only they installed the new system, took away the old one, cleaned up afterwards, have the system set up for me , Matt also closed the gate for me on his way out. What a gentleman!!!Speedy hot water is so lucky to have you guys.Thanks again, I will divinity recommend you to all my friends and families.
ann koessler
ann koessler
07:01 05 Sep 21
Thanks Matt your a legend especially coming to do job on Fathers day. I recommend Matt from Speedy Hot Water. Hes a great guy and fantastic work.
Russell Neal
Russell Neal
22:03 18 Aug 21
Decided to replace our aging solar with an Evo, made more challenging by needing a scissor lift to remove the solar from our 2 story house. Between that and lock-downs, it was a bit of a juggle but the Speedy guys were very patient and flexible and it all came together yesterday with great service and speed and by mid-afternoon, all was finished and enough HW for a family of 5 to have showers! Thanks John, Matt, Rob & Chris for all the support and and what looks like a great new HW system
David Cran
David Cran
04:14 14 Aug 21
Called Speedy Hot Water Services when our old electric system failed last month. Rob was on site within an hour and had the system up and running for us. Discussed with him about replacing the old system and he provided us with information on the EVO 270 heat pump system. We decided to go ahead with this model and the installation was done by Matt and Raymond a few days later. We were very impressed with the very professional and tidy installation by these guys, and have been very impressed with the EVO 270 which is very quiet in operation and heats the water in a very short time using less energy than the old system. We would highly recommend Speedy Hot Water Services and the EVO 270 to anyone needing to replace their old system.
Abigail Pascual
Abigail Pascual
00:56 08 Aug 21
Excellent and speedy service. Called them about installing a certain brand of hot water system and they have provided me with professional advise regarding the shortcomings of the brand and advised what brand is better quality. My new hot water system was installed and ready to go the next day I've booked their service. They cleaned up the place and answered all of my queries. Overall, a service I would definitely recommend.
Tracy L'Allier Ebacher
Tracy L'Allier Ebacher
05:12 26 Jul 21
Great service! Same day installation for a heat pump. Highly recommend
Thomas J Mitchell
Thomas J Mitchell
22:47 18 Jul 21
Great experience. I noticed water flowing out of the hot water system. Called Matt, he requested a photo of the system and then was out our place within the hour on a late Sunday afternoon. Replaced the system quickly and efficiently. Before we knew it he was done with a new system and our hot water was back. Matt definitely went above and beyond on a Sunday evening to make sure everything was great and done to perfection. Can not recommend these guys enough!
Craig J
Craig J
03:03 07 Jul 21
We called the team this morning as the hot water had died. They were out within the hour. Our old unit was on its last legs, but we were still given the option for a fix, but as it was approx 14 years old decided to upgrade to a Heat Pump. They guy had one delivered to sight and installed before lunch. The price was great and the service was even better. Highly recommend.
Mel M
Mel M
06:29 05 Jul 21
Can’t recommend these guys enough! Same day service and almost half the price as our first quote. Thanks Rob and Matt!
Bazza Martin
Bazza Martin
00:58 02 Jul 21
I would like to thank Speedy Hot Water Services for their install of our new hot water heat pump system They performed the install in a very professional manner The cost of the unit was 50 percent less to what another Company wanted to charge us A special thank you goes to Chris,Matt ,and Raymond for the great install job I would highly recommend this company to anyone thinking of replacing their hot water units . Barry Martin
J Mac
J Mac
08:47 25 Jun 21
Got caught out with needing a new hotwater service. Reached out for quote online and got a detailed response form John that day. Arranged for a serviceman to come out the next day and they were very professional in their services and price. Would highly recommend them.
Sally J
Sally J
10:09 23 Jun 21
Excellent, fast same day service. Fixed our hot water system within a couple of hours of us phoning.Very impressed with Speedy 's service, help and professionalism.Thank you Matthew and Chris!
Andy White
Andy White
02:40 22 Jun 21
We had a great experience with Speedy Hot Water Services for the replacement of our solar hot water system with a new Evoheat heat pump. Matthew provided very helpful and honest advice and a professional high quality installation service. Our new system was installed within 24 hours. Would highly recommend.
Jennifer Savill
Jennifer Savill
09:08 20 Jun 21
If you need a new hot water system then I highly recommend this company and the Evo270 product. Had the new Evo270 heat pump water system installed this afternoon - replacing our old electric system. Very happy we chose to upgrade to a heat pump. Water heated up very quickly and Matthew from Speedy was great to deal with, professional, and did an excellent job of installation.
Mick Edwards
Mick Edwards
10:29 19 Jun 21
Have had new unit installed for a week now in Upper Coomera, absolutely love it. Can't wait to see the reduced elec bill 😊 Guys did an awesome job on install.
Lily Ross
Lily Ross
04:30 17 Jun 21
Simply the best! Undoubtedly the most professional and friendly service we have ever received. Even better was Matthew's advice which has saved us heaps in both initial outlay and running costs. He could have recommended a more expensive unit and made a big profit ... but he instead was honest and suggested the smaller, less expensive system. We highly recommend Speedy Hot Water to anyone needing help with their hot water requirements. Thanks Matthew.
Paul Vandersee
Paul Vandersee
08:38 16 Jun 21
These guys were amazing. I requested an online quote yesterday in the morning. About 20 mins later they called me and we discussed options. I made a decision about 2 hours later and by 4pm, on the same day, the system was installed and producing hot water! Ended up being the Evo 270 heat pump. Thanks team👍
annette whitton
annette whitton
10:10 26 May 21
Mat and Chris were Very efficient and professional in moving the hot water system from inside to outside and at a reasonable rate.
Danny Stone
Danny Stone
05:39 25 May 21
Thank you to Matthew for a great job and great attitude - very efficient and friendly. I'd recommend him highly
Marc Drew
Marc Drew
07:56 24 May 21
Hi I used speedy hot water today to install my new 300 litre heat pump hot water system. Matt was unreal!!! Really nice bloke and very neat and tidy workmanship. He somehow managed to relocate all of the plumbing and electrical cabling and dig in a drain all in one day! These guys will go above and beyond to help you out and everything is easy and transparent from start to finish. Thank you speedy!!!!
Paul Campbell
Paul Campbell
22:47 13 May 21
I cant recommend Speedy hot water enough, Matthew and John were amazing. I contacted them on Wednesday night to get assistance with my broken hot water system and Thursday afternoon I had a brand new system fitted. I have an 84 year old mother living with me so hot water is vital. It was obvious my system hadn't been working efficiently for some time because Thursday I had the hottest shower I have ever had in this house. Great work chaps keep up the great service.
Amber Kraatz
Amber Kraatz
07:40 13 May 21
Was having an issue with my hot water really late at night. Matthew helped me through fixing the issue despite how late it was, super helpful.
Ben Gibb
Ben Gibb
07:34 13 May 21
Matthew fixed my problem in minutes. Absolute legend. Was realy refreshing having a trades person actually wanting to help you. Thanks again mate!
Harmandeep Kaur Bhullar
Harmandeep Kaur Bhullar
03:32 08 May 21
Great people, Matthew from speedy hot water service helped me to fix the beeping noise coming from water heater system. He explained the instructions on phone and now it’s fixed. Thanks again for speedy service sounds same as your business name.
Sam Duemmer
Sam Duemmer
10:10 06 May 21
Fantastic service, new heat pump installed on the same day no fuss no dramas. Job done whilst I am still waiting on other companies to call me back, highly recommend !! Thanks Chris and Matt
Greg Held
Greg Held
05:07 30 Apr 21
I would just like to say a HUGE thank you to Matt for the great service. My hotwater system sprung a leak and I had to get a new one so I rang Matt on the morning of 29/04/21 to see what he could do. He sent John that day to fix the problem and by the afternoon it was all done. So thank you John for doing a great job. I would highly recommend them
Lynn Smith
Lynn Smith
02:52 30 Apr 21
Very pleased with Rob & Matt's professionalism. Very prompt, advice given & work completed on same day. The whole unit looks neat & tidy, water heated very quickly & old heat pump removed. Thank you very much!!
Graham Highett
Graham Highett
01:26 30 Apr 21
The team of Matt and Rob were great. Spoke to Matt Thursday afternoon about installing an EVO270 and before I was off the phone a time was organised to have the unit installed the next morning.Rob phoned in the morning to let me know that he was on his way and 10min later started on replacing my hot water system.They are very efficient friendly highly recommend Speedy hot water services.
Nicholas Rowe
Nicholas Rowe
10:07 29 Apr 21
Tanah Merah, EVOHEAT-270. Same day install 29/4/21Unplanned installation, realised at 7am my old system was in a bad way and needed replacing ASAP. Rang Matt at 8am, had never spoken before, very friendly, organised and professional. Replacing a Rheem 11 year old heat pump badly leaking, decide to go with the EVO-270 as its specs and reviews where unmatchable.Three hours later Rob arrives after calling me an hour before to let me know he's an hour away.Robs friendly manner, workmanship and all round quality installation is a real breath of fresh air to see that a small company still has some of those good old tradesmen ship qualities.The whole experience including the costs where all fantastic.Thankyou Speedy Hot Water, and I have all ready recommended you to some work colleges and friends this afternoon. Nice job.
dean reeves
dean reeves
23:28 27 Apr 21
Fantastic, professional and prompt service! This is the second time we have used Speedy Hot Water over the years and it's always been hassle free and painless. We rang Speedy Saturday of the ANZAC weekend and Matthew installed our new Evo 270 heat pump by lunchtime Monday. Thanks Matt you are very knowledgeable and are extremely efficient at your job. We are very impressed with our new Evo 270 heat pump as we had hot water within the hour before you left. 10/10 we highly recommend Speedy Hot Water Services and the Evo 270 heat pump.
Fran Satya
Fran Satya
04:38 18 Apr 21
Thank you Matt for excellent service and on time delivery. I called for service and within minutes got message back to arrange replacement of system the next day. Got old 340 litre Solahart system with EVO 270 installed within 4h. Place left very tidy after installation. Got my hot water to 43deg even before Matt left. Looking forward to seeing savings on my electricity bill.
GLENISTER HOMBSCH
GLENISTER HOMBSCH
01:15 17 Apr 21
Glen Hombsch32 Greenock Place Ferny GroveSeldom have I experienced such excellent service provided by Speedy Hotwater to my out of hours urgent call to replace my hot water pump and tank. John responded to my request for a quote on Sunday by advising that because of age of my then system (15 years), the most practical solution was to install an Evo270 to take advantage of new technology, together with providing the most efficient use of my solar system.The order was placed Monday morning and delivered and installed by Rob by 4 o'clock and hot water available by 6 p.m.I was most impressed by the professional service provided by both John and Rob and will have no hesitation in recommending Speedy Hotwater to my friends
Penny Duvall
Penny Duvall
00:59 17 Apr 21
I can highly recommend Speedy Hot Water.✅✅Matthew and John were very helpful and efficient with their work. Service was brilliant couldn’t asked for better, very knowledgeable and explained what was happening with my tank.If you are having any troubles with your hot water system give these guys a call, they are prompt and very easy to deal with. Job well done and I’m very happy, thank you 😊
Kenn Lydiard
Kenn Lydiard
07:41 09 Apr 21
Excellent service. Top tradies. Quality installation, easy to stay in contact with. Mum loves her new system. Recommended.

Quote Request

Need a price? Complete the online enquiry form below or, for an instant response call us on 1800 722 458 – any time 24/7.