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4.9

Based on 329 reviews

Speedy Hot Water Services

4.9

Tania Lauvao

06:07 15 Mar 26

I was really happy with the job Matt did installing our hot water system. He put a lot of thought and effort into running a new connection because the new system had to be relocated. Very impressed with the installation.

Guy B

14:12 27 Feb 26

Great service, great price and installed quick. I hopefully won't need a new system for a while but if I did I would be coming back here. I will be referring everyone to Speedy Hot Water.

Ellen Riddle

22:00 06 Feb 26

An excellent install by Matt. Was quick and Matt provided all the full setting up of our EVO270E Heat Pump. Excellent product knowledge and service from both Matt and John with the background work quoting etc.

Joshua Kerr

06:34 11 Jan 26

Matt came out and installed an Evo + wifi upgrade for us after i figured out our old "dumb" hot water system was draining the majority of our house battery within just a few hours of operation each evening. This new one can be scheduled through an app to stop drawing power entirely during peak hours and just generally uses a fraction of the power our old system was using. Instantly our daily hot water energy consumption has been cut by 90% and we have more hot water to show for it. On our energy app which shows real yime household energy consumption, our old system would shoot upr to 7+ KW h as soon as someone turned on a tap. This one I cant even see a change.And as a bonus, because this is a smart system, I can just set it to boost mode on my phone if we want to absolutely abuse the hot water for an evening with visitors all having hot showers, baths for the kids or whatever I feel like.But long story short, more efficient, smart hot water system = way lower power bills and if you get Matt out, he'll have it installed quick smart with no dramas.Cheers

Edward Cannock

05:42 10 Jan 26

John of Speedy Hot Water supplied latest Evoheat 150E technology at good price.Installation by Matt Sawyer was swift and 1st class.Connected and up and running within 2 hours, there was no problem Matt could not solve including difficult access. Installed in hottest possible location I now have a very efficient product. Thanks Guys

Nolan Bennett

23:47 05 Jan 26

Highly recommend Speedy Hot water services. They live up to their name.My service person was Matt, he was friendly and has a wealth of knowledge.He went beyond to get the job done.Thanks Speedy.

Stan Rosenberg

22:13 23 Dec 25

Woke up to hot water tank leaking lots of hot water on to garage floor. Rang two so called "local" plumbers who were unable to help. Called John at Speedy who explained our options clearly and was able to send Matt to install our new system (an EVO 150-1 Hot Water Heat Pump) within 4 hours of my call.Matt did a very professional job and efficiently explained the new system to me,Thanks Matt and John.

Aaron Phillips

06:42 30 Nov 25

Matt and John got me sorted with a new 270L EvoHeat pump within 24hrs on the weekend. All fitted on a Sunday!!! Great service and great product.

Julie Murray

07:19 21 Nov 25

Exceptional service from John. What an easy process - an instant quote on a Saturday and installed on the Sunday. An absolute pleasure to deal with such a professional.

Michael Halter (Mike)

23:00 20 Nov 25

Just had John and Matt from Speedy install a EvoHeat 270 to replace our 35 year old gas unit. Excellent service and a top quality install from two profesional tradies. Matt the sparky got the optional wifi link going with me and advised me on the best default settings for the heat pump based on my solar setup. I highly recomend Speedy if you are looking for a quality heat pump install.

Liam Kelly

03:03 07 Nov 25

The company name is what they do, speedy hot water. Our old hws packed it in this morning, Matt from speedy had us back up and running with a fully installed new system by lunchtime.

Mal Bentley

05:26 25 Sep 25

I had a fantastic experience with Speedy Hot Water after moving into my new home in Queensland. John (the Scotsman) was incredibly engaging and explained in simple, clear terms the advantages of upgrading to a new hot water system, which made the whole decision process very easy.Matt, who carried out the installation, was outstanding—efficient, professional, and even went above and beyond by fixing a couple of extra issues that weren’t part of the original job. The service was excellent from start to finish, and I couldn’t be happier with both the result and the professionalism of the team.Highly recommended!

Betty Jean Mankey

07:32 01 Aug 25

Fantastic job done. Professional services. Went out of his way to explain all the great features of the heat pump. Matt arrived within the hour and had hot water on for the night. Very pleased with the service. Thank you very much

Mark Webb

22:04 17 Jun 25

Very professional advice and service

Jason von Kanel

07:36 02 Jun 25

Speedy by name, speedy by nature! I received great advice, a solution that suits my needs and same day service. I thoroughly recommend them!

Michelle Rosenberg

05:44 26 May 25

Matt from Speedy arrived at my door this afternoon after another company failed to fix my hot water system this morning.I had hot water within the hour after Matt identified the problem quickly.He was professional and courteous with clear and definite communication, I instantly knew his experience would serve me well...super grateful Matt.

Rohan Huguenin

01:02 25 May 25

Thank you Matt and team for the efficient removal of an old solar hot water system. Your work today is much appreciated.

Susan Wylie

04:45 22 May 25

Exceptional Service!!Called Matt in the morning as we had no hot water.By the end of the day we had a new Eco 270-1 heat pump up & running.The old hot water cylinder was removed from inside the house and repositioned to the outside.Would highly recommend Matt. Fast worker & honest.Thanks again

Dale Johns

03:07 06 May 25

Can't thank Matt enough for coming out extremely fast at short notice. He had us up and running again with another system and fixed up all the problems with the previous install . Would definitely recommend

Malcolm Frazer

02:24 04 May 25

I needed an old hot water system removed from my roof. The two Matthews were punctual, polite and efficient. The job was done in an hour even though it was found that someone had mistakenly connected hot and cold services to the cold water supply. There was minimal fuss and mess in the removal. I would highly recommend their services.

John Petersen

07:29 01 May 25

Had the most wonderful experience most helpful and very patient and has great communication skill. I would recommend Speedie Hot Water to anyone very reliable.

Judy Grant

07:16 04 Apr 25

Thank you Greg for your fast, friendly, efficient service. Extremely pleased to have plumbing problem fixed within a few hours of initial contact. Fully informed from start to finish. Happy to recommend.

Damian Maguire

05:10 18 Mar 25

Fast, professional service. Arrived on time and had the job completed neatly with no fuss. Highly recommended.

Jean Rae

06:34 12 Mar 25

Excellent service, now have hot water thanks to Speedy Hot Water Services. Highly recommend this company.

Andrew Jagels

00:46 31 Dec 24

Hot water failed on 30 December, but was able to arrange like-for-like replacement the following day (31st).Francis the plumber arrived early(!) and completed the job by 8.30am. He was professional and polite. Hot water availability restored by 10am.Fantastic service and would recommend

Jo Heard

10:59 27 Nov 24

Speedy Hot Water Services is exactly that and more. We had recently moved into our new home when everything started to go south, the pool pump, the pontoon carpet and then told the gangway was needing urgent attention, $$$$$.Then, yep the Solar hot water tank was leaking resulting in cold water. Being new to the area and already experienced being ripped off on other services, I became somewhat nervous as to who to call.I called some local plumbers resulting in various excuses and exorbitant costs to put a new ground service in and do away with the Solarhart. Things were looking doubtful and still cold showers with a house full of visitors.So, I tried 1 more place, Speedy Hot Water Services and that's exactly what they were ! I first spoke to John, a lovely Scottish fella who then put one of his guys on the job. Shortly after I received a call from Matt saying he would be there in about 15 mins to quote and check the problem.Matt did not disappoint, he was very skilled both with knowledge and installation.He certainly was up with the latest technology of systems and the most economical.Matt was thorough in his work and went above and beyond his job description.He explained how best to use the unit, we ended up getting the best system on the market, an Evo 270-1The job was Speedy, professional and value for money, the service was second to none. So, thank you John and especially Matt for a job well done !!🌟🌟🌟🌟🌟Jo and John Heard

Kent Hughes

08:51 27 Nov 24

This company is fabulous. They were able to quote on replacement hot water system via email. All we had to do was provide a few photos. All other companies would not quote and some some companies even demanded a service payment before even arriving onsite. Refreshing to see such an honest company. This company arrived on a Sunday afternoon to replace our old system. Highly professional and our service person provided appropriate advice to solve any issues. They arrived on time and within 2 hours we had a new system that we could afford. We thank them for giving up their Sunday so that we could have hot water after 2 days without.The job was professional and all rubbish was removed. Excellent service. Quote was not varied so we knew before they commenced work what the costs would be. Thank you for a job well done!

Narine Robinson

04:01 19 Nov 24

Honestly, this Company stands out from the the rest! I called several Hot Water and Plumbing Companies and they either couldn't quote without coming out at a Fee which needed to be paid whether you accept the quote or not!..Or, they quote was based on a "but if" or "there maybe" then there is extra charges!..Well, feeling exhausted and overwhelmed I rang Speedy and spoke to John who merely asked for a photo then came to take a look and gave me a solid price with the options if I wanted and that was it!. No fuss No Call Out Fee, No Pressure.Within 30mins after he left it called him to book in the new hot water system.Within 24 hrs I had a new hot water system installed by Matt who might I say was AMAZING!! He was patient he was thorough and he was honest and explained to me the difference in the unit I chose opposed to what is currently the most efficient and economical System on the market, which I want with.Matt's installion was TOP quality from start to finish despite having problems with his foot!He soldiered on and left my place clean and tidy and giving me heaps of tips on how to save on power bills and also how to get more pressure from my TAPs - Thank you Matt you are a true gem in your line of work!

stacey

06:59 06 Nov 24

Thank you John, your hardwork today and your prices are much appreciated 👍

Rachel Huxley

07:34 04 Nov 24

Thank you for the amazing service! Matt arrived at our home within two hours of my call, despite having a long day in the sun with another customer. (This was after we were charged a call-out fee of $88 by a competitor (Fallon) who overpromised and under-delivered). We are completely satisfied with the customer service and professional advice we received.

Colin Wells

04:03 08 Sep 24

Exceptional Service. We called Speedy Hot Water after our old system died at about noon. Matt answered our call and said he would be with us in an hour which he was, and within a few hours he had removed our old system, fitted a new Eco 270-1 heat pump, and we had hot water again. Matt took time to explain the new system, and I cannot find fault with his work, or his helpfulness and knowledge. (PS. He does like a cup of green tea whist working.)

Rob Smith

10:28 26 Aug 24

Installed same afternoonGreat service and top quality workmanship from Matthew

David Sharp

08:31 21 Aug 24

Great service from Matt & John.... replied instantly to late night questions...very professional... Evo 150 installed and working perfect !

Ben Matheson

02:49 18 Aug 24

Matt was amazingCalled him late fri freaking out as old system leaking and had to turn off.He told me a way to continue using old system when we needed a shower and sun morning installed a beautiful new evo 150-1Supplied heaps of data and information on the award winning evo system and also fixed up a few power and compliance issues including disconnecting out of date off peak meter.Matt was Friendly and professional ,Absolute legend .

David Borg

04:07 14 Aug 24

Called speedy Tuesday installed Wednesday Matt smash it arrived on time and installed evo-270-1 quick and on Budjet as quoted -Matts work ethic was outstanding and explained everything clearly, as my pumping was old and not complete to code which Matt fixed and completed very tidy and clean pipe work and electrical work ,well done very happy cheers Dave

Peter Maher

07:08 11 Aug 24

Matt did a great job, we are very pleased with the EVO270-1 a very professional job, tidy and friendly. Nothing was too hard, with in 24hrs of us calling him he arrives on a Sunday and spends three hours removing our very old system and updating everything we needed done. Highly recommend Matt a truly good guy.Many thanks to him.

luke voigt

00:59 10 Aug 24

Absolutely awesome service by Matt from Speedy hot water services (Gaven area).1 phone call and 2 pictures of my hot water service and he had my system back up and running. Great job mate!

Paul Millist

23:12 05 Aug 24

These guys know what they're doing. Went above & beyond with the installation. Really know their products. Would use them again without hesitation

Dozer Mc

10:26 04 Aug 24

I called these guys in a Sunday and they were out within a couple of hours. Matt was great and replaced the element and thermostat. Within an hour my hot water was hotter than it had ever been. The price was good too.

Neda Molazem

04:13 04 Aug 24

Today I had an excellent service and friendly behavior from Matt -speedy hot water.Highly recommend him if you need a quick and professional way to look into your hot water unit

Chris Holmes

07:17 22 Jul 24

Very experienced with instantaneous gas hws.

Tao Andrew

00:23 22 Jul 24

Matt is a great guy!!! we replaced our old hot water system into new eco 270V machine. its so quiet, we saved half our energy bill straight away. we strongly recommend Matt to all the gold coast residents who like to solve their hot water system issues.Matt is only guy you can fully trust. and job is done by him perfectly well!!!

Daniel Sullivan

11:41 21 Jul 24

Matt was great - quickly fixed out issue and then provided a lot of detail around options to further improve/save energy with new systems. Did a general switchboard and bathroom plumbing check as well.

Jordan Byrne

23:37 19 Jul 24

Epic service, new evo270 Hot water system installed in the same day. Matt killed it . Thanks team 👍🏽

L S

08:42 18 Jul 24

Speedy service even though it was late! Matt was really lovely, explained everything and gave good recommendations. Doesn't overcharge, would definitely use again.

Albert Sedlmayer

05:38 09 Jun 24

On Dec 28 2022 we noticed our hot water wasn't heating up, so I checked our HW cylinder and saw that it was 19 years old and dying. I did some quick research and saw that a heat pump cylinder is most efficient. I searched for a 24 hour replacement service because our cylinder wasn't going to last the night, and found Speedy Hot Water Services. I rang them and shared our details, after which John recommended the EVO270-1, which is just like the research results I had undertaken earlier. This gave me good confidence. John also assured me it could be installed and working today, so I gave him the order. Later that day Matt arrived and installed the unit in our tricky cylinder corner, and it started heating our water again immediately. I was told to get Energex to set my meter to a controlled load Tariff 2 (CT2), which was done a week or so later, and cost me a bit over $100....Update 18 months later:After 18 months of working well we suddenly only had lukewarm water. I checked the Evo heater and it was off, so I turned it on again. Next day and subsequent days it was off again and didn't turn on automatically at all, so I called the Evoheat service. After some elimination questions I was told this unit shouldn't be on a controlled tariff, so I checked the Evoheat website, which clearly stated that a controlled tariff was ok, and Matt had told me to get my CT1 changed to CT2. So I asked Evoheat to make that change but was told that while parts were under warranty, the work warranty had expired after 1 year, and I would need a contractor to do that, so I called John again. This was quite obviously a fault of the heater, for which I was not responsible and had just followed their instructions, but Evoheat would not negotiate. John's quoted price for the work shocked me at several hundred dollars, so I called my local electrician for a comparative quote, who dropped by on his way home and completed that job in just 10 minutes. I have had to remove a star from this review after this experience.

Tracy Lulic

09:56 17 May 24

Evoheat pump 270lt installed by Matt & Mark who went above & beyond to remove our old rusty solar hot water system off the roof to install a stunning new heat pump to help save energy off our bills. Our old 80’s low set house threw them a few curve balls which they hit back with expertise & determination. They worked extra hard to run conduit inside our pitched roof cap to avoid an eyesore & future problems with our roof. True professionals! We appreciate your hard work installing a superior product. Thank you

Colin Dench

21:53 08 May 24

Fantastic service , rang John at 10 am on a Saturday & unit was installed this morning ( Sunday ) no extra charge for weekends . Great crew of blokes - would definitely use them again

OzVibe

06:39 24 Mar 24

Wow, old fashioned service with a smile and professionalism. I understand now why you have received so many positive reviews for your company and staff. Thanks Matt for a terrific job installing our new Evo 150, nothing was too much trouble for you and clearly showed you are a master of your craft. Our new unit is working like a charm, fast and quiet. Boiling hot water in a flash and I cannot thank you and your company for the quick service, ordered on the day and installed on the same day, unbelievable, so again many many thanks.

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